MIST - Notice at Collection
Effective Date: 01 December 2024
This Notice at Collection provides information about the personal data MIST collects, why we collect it, how it is used, and your rights regarding your data. This notice is presented at or before the point of collection to ensure transparency and compliance with applicable data protection laws.
1. Categories of Personal Data Collected
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Name, email, phone number, account login credentials, user ID | To create and manage your account and provide services |
| Demographic Information | Age, gender identity, sexual orientation, language preferences | To tailor the app experience to your preferences |
| Location Data | Approximate or precise geolocation (with your permission) | To show matches nearby and improve your experience |
| Profile Information | Photos, personal descriptions, interests, and dating preferences | To enable profile discovery and matching with other users |
| Device Information | Device type, IP address, browser type, app version, usage activity | To enhance app performance, debug errors, and improve UX |
| Biometric Data | Facial recognition data for Photo Verification | To confirm identity and reduce fake profiles |
| Consumer Health Data | Gender-affirming care information, reproductive health details | To enhance profiles (if voluntarily disclosed) |
| Usage Data | Chat history, matches, likes, interactions, in-app behavior | To improve app performance and recommend better matches |
| Payment Information | Credit/debit card details or payment method for subscriptions | To process payments for premium features |
2. Purposes for Collecting Personal Data
We collect personal data to:
- Provide and operate MIST services (e.g., profile matching, chats, and connections).
- Improve your user experience by tailoring recommendations and features.
- Enable access to premium features and process payments securely.
- Enhance security and prevent fraud, harassment, or malicious activity.
- Comply with applicable legal obligations and respond to law enforcement requests.
- Provide customer support and respond to user inquiries.
- Conduct research and analytics to improve the app's performance and services.
3. How We Use Your Personal Data
Your personal data is processed securely and used only for the purposes described above. For example:
- Location data allows us to show nearby profiles for better matching.
- Biometric data helps maintain the integrity and safety of the platform.
- Usage data helps us analyze app performance and fix errors.
We do not sell your personal data to third parties.
4. Third-Party Sharing
We may share personal data with trusted third parties in the following circumstances:
- Service Providers: Payment processors, IT infrastructure providers, analytics tools, and moderation services.
- Law Enforcement: If required to comply with applicable laws or to protect user safety.
- Corporate Transactions: In case of mergers, acquisitions, or transfers of our business.
- Other Users: Limited data (such as name, photos, and profile details) is shared publicly within the app.
5. Your Rights
You have the following rights regarding your personal data:
- Right to Know: You can request details about the data we collect and process.
- Right to Access: You can access the personal data we hold about you.
- Right to Delete: You may request the deletion of your personal data.
- Right to Opt Out: You can withdraw consent for specific data collection (e.g., location or biometric data).
To exercise your rights, contact us at [email protected] or visit the Privacy Settings section in the app.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined above, comply with legal requirements, or resolve disputes. Upon account deletion, your personal data will be permanently erased, except where retention is required by law.
7. Contact Us
If you have questions about this Notice at Collection, contact us at: