MIST Safety and Privacy Policy

Effective Date: 01 December 2024

Last Updated: 01 December 2024

MIST Technologies Pvt Ltd (“MIST,” “we,” “our,” or “us”) is committed to creating a safe and secure platform for all our users. Your safety and privacy are our top priorities, and this policy outlines the measures we take to protect you, the guidelines we enforce, and what you can do to stay safe while using our platform.

1. Our Commitment to Safety

At MIST, we take safety seriously. We continuously implement tools, systems, and guidelines to ensure a safe and enjoyable dating experience for everyone:

• Strict Moderation: We use a combination of manual moderation and automated tools to detect and prevent harmful, inappropriate, or illegal content.
• User Verification: MIST offers Photo Verification to help confirm that users are who they say they are. Verified users will display a verification badge.
• Proactive Fraud Detection: Our system detects suspicious activity such as spam, scams, catfishing, and impersonation.
• Report and Block Features: You can report or block users at any time to safeguard your experience.
• Privacy Protections: We do not display your personal information (such as email, phone number, or full name) to other users.

2. User Guidelines

To maintain a safe and respectful community, all users are expected to comply with our Community Guidelines. Violating these guidelines may lead to temporary or permanent bans.

• Sharing or requesting personal information, such as contact details, addresses, or financial information.
• Uploading explicit content, including nudity, sexual content, or illegal material.
• Engaging in abusive, harassing, threatening, or discriminatory behavior.
• Scams, fraud, catfishing, or impersonating another individual.
• Promoting illegal activities, drugs, weapons, or hate speech.
• Sharing unsolicited or inappropriate messages, photos, or videos.

3. Features to Enhance Your Safety

We provide tools to enhance your safety while using MIST:

• Report and Block: Report violations or block users to ensure a safe environment.
• Self-Destructing Content: Photos and videos marked for self-destruction will disappear after being viewed.
• Screenshot Alerts: Receive alerts if someone attempts to screenshot chats or photos.
• True Photos: Users can request live photos to verify authenticity.
• Location Sharing: Share your location only when you feel safe and comfortable.

4. Privacy Protections

We prioritize your privacy:

• Personal Information: Your personal details remain private and secure.
• Device and App Privacy: Manage permissions for features like location and camera in your device settings.

5. Tips for Staying Safe

• Keep Personal Information Private: Avoid sharing sensitive details like your address or financial information.
• Meet in Public Places: For first-time meetings, choose public, well-lit areas.
• Video Chat Before Meeting: Confirm your match is genuine using in-app video chat.
• Trust Your Instincts: Use the "Report" or "Block" feature if something feels off.
• Be Cautious with Financial Requests: Never send money or share financial information with other users.

6. How We Respond to Safety Issues

We take safety concerns seriously and address them promptly:

• Users can report violations directly through the app.
• We thoroughly investigate all reported issues.
• Violators may face temporary suspension, permanent bans, or reporting to law enforcement.

7. Data Security Measures

• Data Encryption ensures chats and personal details are secure.
• Secure Servers store your information with restricted access.
• Regular Audits maintain the highest level of data safety.

8. What Happens if You’re Banned?

If you believe your ban was issued unfairly, contact [email protected].

9. Contact Us

If you have safety concerns or questions, contact us at:

Email: [email protected]

10. Summary

MIST is dedicated to providing a safe and private dating experience. Use our tools, trust your instincts, and prioritize your safety.